Fix Unable to connect-Couldn’t retrieve directory information in Kodi 17.3 Krypton-couldn’t retrieve directory information. this could be due to the network not being connected-kodi unable to connect to network server-kodi could not connect to repository.


I get the following error message while try to add the add source url in my kodi 17.3 krypton:

Unable to connect

Couldn’t retrieve directory information.This could be due to the network not being connected.Would you like to add it anyway?

Yes No


This tutorial is about how to fix couldn’t retrieve directory information kodi and this is the new method 2017.

This error “unable to connect kodi error” solution is works on kodi 17,kodi 17.1,kodi 16,kodi 16.1,kodi amazon firestick,xbmc kodi also.

This type of errors are occurring while try to install the following kodi addons are fusion,echo,indigo,firestick,host,remote server,superrepo,exodus.

This kodi is also available for android users, so you can get it from google play store.


Fix kodi unable to connect couldn’t retrieve directory information:

Suggestion 1:

1.Goto your repository url and check it.

2.Remove unwanted spaces and capital letters.

3.Then also check that url is secured or not.

Suggestion 2:

1.This type of errors are occurring due to the network problem.

2.So you can check your network status is enabled or not.

3.Because if you add the url, this will communicating with its server,so also you can check it.



  1. I am trying to add the fusion add on directly on the tv (not a computer) and am getting the same message as in the video but I have double checked the url making sure there are no unnecessary spaces or capital letters/misspellings. I am definitely connected to the internet but don’t know about how to run a diagnostic on my tv and the video doesn’t explain how to fix the connection problem (if there is one). Please advise!


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